Honestly, you wouldn't believe how bad your returns look when they're dumped on our doorstep every day. We LOVE it. We take so much pride in turning a wrinkled up pair of jeans into a thread-perfect, brand new item. We re-kit and re-package your returns following your own the standard operating procedure.
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We have seen it all. Custom bags, boxes, ribbons, tags, note cards, or anything else you can think of - we do it. Whatever it takes to make your return look like a brand new item - that's what we do.
We will manage your packaging supplies and alert you when stocks are low. We can also procure your supplies independently if you set us up with your supplier or manufacturer.
We keep generic poly bags and lots of standard packaging supplies in stock. If you don't use custom bags and packaging, that's no problem. We'll help provide everything we need to service your account.
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"The best part about RockReturns is I forget we even use them. Next thing you know every month I get an email saying hundreds of pairs of Jambys are fully packed as new and sent to our fulfillment center. It's free revenue."
"I haven't thought about or worried about our returns in almost two years. They turned a problem into something I don't even think about anymore."
Feel free to subscribe to our list, and we'll drop very occasional updates about the world of apparel returns.
Your 3PL hates returns. Your warehouse hates returns. Your finance and ops teams passionately hate returns. Heck, even you probably hate returns! You know who loves them? We do. We absolutely love what we do. We take care of your returned merchandise as if it was our very own. We are so proud of the select brands that we work with. We look forward to working with you as well.
We'd love to hear from you and will respond with 2 minutes. Okay, maybe a few hours - but trust us, we'll be in touch quickly.
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