Your daily returns are delivered into our capable hands at one of our warehouse locations. They are then sorted and opened. Every return is inspected side-by-side with the RMA in your returns platform to make sure we have all the items back. This holds customers accountable and ensures fair refunds. Every discrepancy we find is noted in detail and sent to your support team for their review.
We manage daily returns from all carriers, saving you labor and warehouse space.
We carefully inspect every returned item and sort out defective or damaged goods.
We aim to process all customer returns within 3 days of receiving them.
Honestly, you wouldn’t believe how bad your returns look when they’re dumped on our doorstep every day. We LOVE it. We take so much pride in turning a wrinkled up pair of jeans into a thread-perfect, brand new item. We re-kit and re-package your returns following your own the standard operating procedure.
We customize bags, boxes, ribbons, tags, and more to make returns appear brand new, ensuring a premium unboxing experience every time.
We oversee your packaging supplies, notify you of low stock, and can independently procure supplies if linked with your supplier or manufacturer.
We stock generic poly bags and standard packaging. No custom needs? No problem. We’ll supply everything necessary to fully service your account.
When your returned goods are fully processed, we scan them into shipping cartons. These cartons go onto a pallet. When the pallet is complete, we return it to your warehouse. We provide a detailed packing list for every box as well as LTL tracking. We can also return merchandise back to you more frequently if you don’t want to wait for a pallet to be completed. We ship to you at whatever cadence you prefer.
We safely secure returns in cartons, wrap them on standard pallets, and dispatch using reliable, cost-effective rates without markups, detailed on monthly invoices.
We provide detailed packing lists, shipping plans, and manifests, ensuring smooth and efficient receiving at your warehouse for hassle-free processing.
Whether you’re low or high volume, we tailor return shipments to your preference, from frequent dispatches for low volume to multiple pallets weekly for high volume.