The volume of returns you receive each month impacts pricing.
The amount of time required to properly handle your garments impacts pricing.
The amount of custom packaging requirements you have impacts pricing.
"The best part about RockReturns is I forget we even use them. Next thing you know every month I get an email saying hundreds of pairs of Jambys are fully packed as new and sent to our fulfillment center. It's free revenue."
"I haven't thought about or worried about our returns in almost two years. They turned a problem into something I don't even think about anymore."
RockReturns receives your customer's returns and inspects, cleans, and repackages the merchandise according to your specifications. We re-label items, palletize them, and ship them back to your warehouse to be sold again as new. We do it all within3 days of receiving a return. No more backlogs, no more seasonality spikes, no more wasted inventory.
We turn that scuffed up pair of shoes or balled up shirt into a like-new item, back on your shelf in just days.
We inspect every item and separate defective from good merchandise. We process refunds in any platform.
We convert 99% of your returns into sellable merchandise, delivering real ROI on returns.
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Your 3PL hates returns. Your warehouse hates returns. Your finance and ops teams passionately hate returns. Heck, even you probably hate returns! You know who loves them? We do. We absolutely love what we do. We take care of your returned merchandise as if it was our very own. We are so proud of the select brands that we work with. We look forward to working with you as well.
We'd love to hear from you and will respond with 2 minutes. Okay, maybe a few hours - but trust us, we'll be in touch quickly.
Hours: All of them